Contact Us

Get In Touch

REMITTANCE

Counter Business Hours: Mon - Sun, 9am - 9pm, except Chinese New Year PH

Customer Service Hours: Mon - Fri, 9am - 5:30pm, except Chinese New Year PH

MONEY EXCHANGE

Counter Business Hours: Mon - Sun, 10am - 6:30pm, except Chinese New Year PH

FAQ @ Online Help

Online Chat

Usually response in 5 mins during business day

General Service:

Please click on the bottom-right icon to chat with us, or:

Email

Response in 1 business day

General Service:
Business Cooperation:

Hotline

Waiting time: around 15 mins

General Service:

Social Media

Response in 1 business day

Information and Assistance:

Visit Us

Chinatown Stn Exit C (05013)

2
12
12e
33
61
63
80
143
197
961
961M
970

New Bridge Ctr (05039)

2
12
12e
33
54
63
124
143
147
190
851
851e
961
961M
970
Chinatown
Exit C

谨防假冒长诚汇款工作人员的骗局

BEWARE OF IMPERSONATION SCAMS POSING AS ZHONGGUO REMITTANCE STAFF

Please Take Note
  1. Zhongguo Remittance does not provide any door to door cash pick up or door to door remittance service
  2. Zhongguo Remittance business transactions would only be conducted through the following methods: Counter, Individual Web Remit/APP Remit and verified Email Remittance
Friendly Reminder
  • Please stay vigilant and avoid falling prey to scams.
  • Please do not transfer any money or disclose personal and banking details to anyone.

请注意
1. 长诚没有提供任何上门取款或汇款服务
2. 长诚业务办理仅限以下方式:柜台、个人网上汇款/APP,认证的电邮汇款

温馨提醒
请提高警惕,避免上当受骗。
不要转账,切勿提供任何身份证明文件给陌生人,以免被不法之徒利用进行诈骗。

2026 春节放假通知

2026 CNY Holiday Notice

我们将于 2026 年 2 月 15 日(农历大年廿八)下午 6 点吉时收市。春节期间休业四天。收市期间个人网上汇款和手机 APP 可正常交易,到账时间请浏览平台内公告。

We will be closed for Chinese New Year from 6PM on 15 February 2026 to 19 February 2026. ZGR app and web remit are available during holidays. Please refer to announcement for fund processing time.