Individual Web Remit FAQ

Tips

When using Web Remit, it is recommended to use a supported up-to-date browser for a better experience:

Google Chrome
Microsoft Edge
Firefox
Opera
Safari

New Features

Troubleshoot

How to

Get Support

Share with us some details and we’ll provide the best solution. Connect by phone, chat, email, and more.

谨防假冒长诚汇款工作人员的骗局

BEWARE OF IMPERSONATION SCAMS POSING AS ZHONGGUO REMITTANCE STAFF

Please Take Note

Zhongguo Remittance does not provide any door to door cash pick up or door to door remittance service
Zhongguo Remittance business transactions would only be conducted through the following methods: Counter, Individual Web Remit/APP Remit and verified Email Remittance

Friendly Reminder

Please stay vigilant and avoid falling prey to scams.
Please do not transfer any money or disclose personal and banking details to anyone.

请注意
1. 长诚没有提供任何上门取款或汇款服务
2. 长诚业务办理仅限以下方式：柜台、个人网上汇款/APP，认证的电邮汇款

温馨提醒
请提高警惕，避免上当受骗。
不要转账，切勿提供任何身份证明文件给陌生人，以免被不法之徒利用进行诈骗。

2026 春节放假通知

2026 CNY Holiday Notice

我们将于 2026 年 2 月 15 日（农历大年廿八）下午 6 点吉时收市。春节期间休业四天。收市期间个人网上汇款和手机 APP 可正常交易，到账时间请浏览平台内公告。

We will be closed for Chinese New Year from 6PM on 15 February 2026 to 19 February 2026. ZGR app and web remit are available during holidays. Please refer to announcement for fund processing time.