You should receive the Web Remit OTP within few seconds to your registered mobile phone number.
As the OTP is delivered using SMS, it is dependent on the mobile operator’s network and traffic condition. Therefore, there may be some delays during peak periods or on certain days; public holidays like Christmas.
- Check your blocklist
Some devices may block network text messages, please check that if your blocked list includes messages from us. - Check your SIM card bundle
Some SIM cards may not include SMS packages (such as Mobile Broadband cards). Be sure to use a SIM card that can send and receive SMSes normally. - Check the status of your ISP
Internet Service Providers (ISPs) may temporarily disrupt networks, calls, or newsletters for some reason. In such cases, please wait until the network operator resumes normal. - Try again
It is sometimes impossible to send or receive messages because of congestion in the carrier messages queue or busy network. If you do not receive the messages, click Resend OTP. - Restart your phone
Restart to reconnect to your ISP network and try again.
